About

Hydro Bill Decoded explains how household electricity and natural gas are priced in Canada and how to compare the options open to you. It is written for homeowners, tenants who pay their own utilities, and anyone opening an account after a move.

We cover how provincial regulators set rates, the regulated default prices with their effective dates, the line items on a typical bill, plan choices such as time-of-use, ultra-low overnight, tiered and flat rates, retail contracts and cancellation rights, equal billing, low-income programs and complaint routes.

We do not sell energy, receive commissions from retailers or rank companies. We never quote retailer prices: where a number is not an official regulated rate, it is labelled illustrative and you should replace it with your own. Heating equipment choices and rooftop solar are outside our scope.

Rates change on fixed dates and rules change by regulation, so every guide names the official source to check. This site is general information, not legal or financial advice. For a disputed bill, a disconnection notice or a contract dispute, contact your regulator's consumer line or a community legal clinic.

How this site is made

Hydro Bill Decoded is an independent information project. Guides are drafted with the help of AI writing tools and checked against official and primary sources before publication; see our Editorial Policy. We are not affiliated with any provider mentioned on the site and do not sell products or services.