Privacy Policy

This Privacy Policy explains what information Hydro Bill Decoded (localhost:4173) processes when you visit the site, and what choices you have. Last updated: October 27, 2026.

Who operates this site

Hydro Bill Decoded is an independent information site about Household electricity and natural gas rates in Canada for 2026: how provincial regulators set rates, Ontario RPP time-of-use, ultra-low overnight and tiered prices, the Ontario Electricity Rebate, Alberta's Rate of Last Resort and competitive retailers, BC Hydro and FortisBC rates, Hydro-Québec Rate D, the end of the consumer carbon charge, delivery versus commodity charges, equal billing, retail contracts and cancellation rights, low-income programs and complaints for readers in Canada. Contact details are on the Contact page.

Information we collect

• Server logs. Our hosting provider (Vercel Inc.) automatically processes technical data such as IP address, browser type, requested page and time of request to deliver the site and protect it against abuse. These logs are kept for a limited period by the host.
• Calculator and checklist inputs. The tools on this site run entirely in your browser. Numbers you type are not sent to us. Checklist progress may be saved in your browser's local storage so you can return to it; you can clear it at any time in your browser settings.
• Messages you send. If you email us, we receive your address and the content of your message and use them only to reply.

We do not sell personal information, and we do not knowingly collect information from children.

Advertising

This site may display advertising from Google AdSense in the future. If advertising is enabled, Google and its partners may use cookies or similar technologies to show ads based on your visits to this and other websites. You can manage personalized advertising at Google Ads Settings and learn more at How Google uses information from sites that use its services. Before advertising is enabled, this policy and the Cookie Policy will be updated, and any consent required in your region will be requested.

Your rights

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, including Quebec's Act respecting the protection of personal information in the private sector as amended by Law 25 where it applies, you may request access to the personal information we hold about you, ask us to correct it, and withdraw your consent, subject to legal and contractual restrictions. To make a request, use the contact details on the Contact page. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca or, in Quebec, the Commission d'accès à l'information du Québec.

Security and retention

The site is served over HTTPS. Emails are kept only as long as needed to answer and follow up on your request.

Changes

We will update this page when our practices change and revise the date above.